bj6010 Privacy Policy — How We Handle Your Data

1. About This Policy

This Privacy Policy applies to all personal data collected by bj6010 through the bj6010.pro website, mobile-optimised browser experience, and any related services operated under the bj6010 brand. It governs how we handle data relating to registered players in Bangladesh and any other users who interact with the Platform.

We may update this Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. When material changes are made, the "Last updated" date at the top of this page will be revised. Continued use of the Platform following an update constitutes acceptance of the revised Policy.

2. Information We Collect

2.1 Registration Data

When you create a bj6010 account, we collect the personal details you provide, which typically include:

• Full legal name;
• Date of birth (to verify you are aged 21 or above);
• Bangladeshi mobile phone number;
• Email address (where provided);
• Username and encrypted password.

2.2 Identity Verification Data

To comply with anti-money laundering (AML) obligations and to verify player identity, bj6010 may request additional documentation, including:

• National Identity Card (NID) or passport;
• Proof of address (utility bill, bank statement);
• Selfie photograph for facial verification purposes.

Verification documents are handled with the utmost care and stored securely. They are used solely for identity verification and fraud prevention purposes.

2.3 Financial Transaction Data

When you make a deposit or request a withdrawal, bj6010 records transaction details including the payment method used (bKash, Nagad, Rocket, Upay, Visa, or Mastercard), transaction amount in BDT, transaction reference number, date and time, and transaction status. We do not store full card numbers or mobile banking PINs. Payment credentials are processed through secure, tokenised payment gateways.

2.4 Usage and Activity Data

We automatically collect certain technical and behavioural data when you use the Platform, including:

• IP address and approximate geographic location;
• Device type, operating system, and browser version;
• Pages visited, features used, and session duration;
• Game history, bet amounts, and wagering activity;
• Login timestamps and session logs.

This data is collected to operate the Platform, detect fraud, enforce our Terms & Conditions, and improve the overall user experience for players across Bangladesh.

2.5 Communications Data

If you contact bj6010 customer support, we retain a record of the communication, including the subject matter, any attachments, and the resolution reached. This helps us maintain service quality and resolve any follow-up queries efficiently.

2.6 Cookies and Similar Technologies

bj6010 uses cookies and similar tracking technologies to maintain session state, remember your preferences, and analyse platform performance. Essential cookies are required for the Platform to function and cannot be disabled. Analytics cookies help us understand how players engage with bj6010 features. You may control non-essential cookie preferences through your browser settings; however, disabling essential cookies may impair your ability to use certain Platform features.

3. How We Use Your Information

bj6010 uses the personal data described above for the following purposes:

4. Legal Bases for Processing

bj6010 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to create and manage your account, process transactions, and deliver the services you have requested.
• Legal obligation: Processing required to comply with applicable AML, KYC, and regulatory requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where our interests do not override your fundamental privacy rights.
• Consent: Processing for optional marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Sharing Your Information

bj6010 does not sell or rent your personal data to third parties. We may share your information only in the following limited circumstances:

5.1 Payment Processors

Transaction data is shared with our payment processing partners (including bKash, Nagad, Rocket, Upay, and card network operators) to the extent necessary to complete financial transactions. These partners are contractually bound to handle your data securely and are prohibited from using it for unrelated purposes.

5.2 Identity Verification Providers

Where identity verification is required, your documentation may be shared with trusted third-party KYC verification providers. These providers process your data solely for the purpose of identity confirmation and operate under strict confidentiality agreements.

5.3 Game Software Providers

Certified game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive your account identifier and relevant session data to facilitate gameplay. These providers do not receive your full personal profile and are bound by contractual data protection obligations.

5.4 Legal and Regulatory Authorities

bj6010 may disclose personal data to law enforcement agencies, regulatory bodies, or other government authorities where required to do so by applicable law, court order, or legitimate legal process. In such cases we will disclose only the minimum information required and, where permitted, will notify you of the disclosure.

5.5 Business Transfers

In the event of a merger, acquisition, or sale of all or a substantial part of bj6010's business assets, player data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights under this Policy will be preserved.

6. Data Retention

bj6010 retains personal data for as long as your account remains active and for a reasonable period thereafter, consistent with our legal obligations. Specifically:

• Account registration and identity verification data is retained for a minimum of five years following account closure, in line with AML record-keeping requirements.
• Financial transaction records are retained for a minimum of five years from the date of the transaction.
• Customer support communications are retained for a period of three years from the date of the last interaction.
• Usage and activity logs are retained for up to 12 months for fraud detection and service improvement purposes, after which they are anonymised or deleted.

Once the applicable retention period has expired and there is no legitimate legal basis for continued storage, your data will be securely deleted or irreversibly anonymised.

7. Your Rights

As a bj6010 player, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data bj6010 holds about you at any time.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data, subject to our legal retention obligations.
• Right to restriction: You may request that we restrict processing of your data while a dispute or correction request is being resolved.
• Right to data portability: Where technically feasible, you may request your data in a structured, machine-readable format.
• Right to object: You may object to processing based on legitimate interests, including direct marketing communications.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact our support team. We will acknowledge your request within 5 business days and provide a substantive response within 30 days. We may need to verify your identity before processing a data rights request.

8. Security Measures

bj6010 employs a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption on all data transmissions between your device and the bj6010 platform;
• Encryption of sensitive stored data, including identity verification documents and financial records;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular security audits and vulnerability assessments of Platform infrastructure;
• Multi-factor authentication options for player account protection;
• Automated anomaly detection systems that flag unusual account activity for manual review.

While bj6010 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your login credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

9. Children and Minors

bj6010 is strictly an adults-only platform. We do not knowingly collect personal data from any person under the age of 21. If we become aware that a registered account belongs to a user under 21, that account will be immediately closed, all personal data associated with it will be deleted, and any funds held in the account will be handled in accordance with our Terms & Conditions. Parents and guardians who believe a minor has registered on bj6010 should contact us immediately at [email protected].

10. Third-Party Links

The bj6010 platform does not include links to external third-party websites. In the event that any third-party service or partner portal is accessed in connection with your use of the Platform, please be aware that those third parties operate under their own privacy policies, for which bj6010 accepts no responsibility.

11. Changes to This Policy

bj6010 reserves the right to update or amend this Privacy Policy at any time. When changes are made, the revised Policy will be posted on this page with an updated "Last updated" date. For material changes that significantly affect how we process your personal data, we will endeavour to provide additional notice through the Platform or by direct communication where feasible. Your continued use of bj6010 following the posting of any changes constitutes acceptance of those changes.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact bj6010 using the details below. We are committed to addressing your privacy concerns promptly and transparently.

Support email (plain text, not a link): [email protected]

We aim to acknowledge all privacy-related enquiries within 2 business days and to provide a full response within 30 days of receipt.